Clear and transparent terms governing your participation in Square AI Classes. Learn about your rights, responsibilities, and our service commitments.
Last updated: January 2024 • Effective Date: January 1, 2024
Key highlights of our service agreement for AI education programs
12 live sessions with guaranteed learning outcomes and certification
Fair refund policy based on classes attended with no hidden fees
Your rights are protected with clear dispute resolution procedures
By enrolling in Square AI Classes, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. This agreement becomes effective upon your enrollment confirmation and payment processing.
We may update these terms periodically. Significant changes will be communicated via email with 30 days notice. Continued use of our services after changes constitutes acceptance of updated terms.
Submit your application with required information
Our team reviews your application and eligibility
Receive acceptance and payment instructions
Payment completion confirms your enrollment
We operate a fair pro-rata refund system that calculates refunds based on the number of classes you've attended. This ensures you only pay for the education you've received.
Violation of these terms may result in warnings, temporary suspension, or permanent termination from the program. Serious violations may result in forfeiture of fees without refund.
All course content, including but not limited to lectures, presentations, assignments, code examples, and educational materials, are protected by intellectual property laws and remain the exclusive property of Square AI and Triangle Business Intelligence Private Limited.
You retain ownership of original work you create during the course, including projects, assignments, and code you develop. However, you grant us permission to use your work for educational and promotional purposes.
While we strive to provide high-quality education, we cannot guarantee specific career outcomes, job placements, or income improvements. Success depends on individual effort, market conditions, and various factors beyond our control.
Common questions about our service terms and student policies
Recorded sessions are available for review, but live interaction cannot be replicated. While missing sessions doesn't affect your refund calculation, regular attendance is strongly recommended for optimal learning outcomes.
Yes, enrollment transfers are possible subject to seat availability in the new batch. Transfer requests should be made at least 7 days before your current batch starts. No additional fees apply for one-time transfers.
Our technical support team assists with platform issues during sessions. If problems persist and significantly affect your learning, we may provide additional support sessions or consider session credits on a case-by-case basis.
No, the course fee covers all educational content, materials, live sessions, recordings, and certification. There are no hidden costs, subscription fees, or additional charges throughout the program.
Course completion requires attending at least 10 out of 12 live sessions and submitting the final project. Completion certificates are issued to students meeting these criteria within 30 days of program end.
We have a formal dispute resolution process. Issues should first be raised with our support team. If unresolved, they can be escalated to management. We aim to resolve all disputes fairly and promptly, typically within 7-14 business days.
Our support team is here to clarify any aspects of our service agreement
Support hours: Monday to Friday, 9:00 AM - 6:00 PM IST